Portola Post Office

You can find your tracking number on your sales receipt, self-service kiosk eReceipt, mailing receipt, online label record or below the barcode placed on the mailed item.

Local Post Offices do not have a way to recover a lost tracking number. If the recipient is a current Informed Delivery subscriber, they will be able to see the tracking number on their dashboard.

If your move is temporary, USPS can forward your mail from your old address to a new one for 15 days to one year.

Sing in to your USPS account and check if hold mail service is available for your address. If it is, choose the dates for your hold mail request. Remember that it must be for a minimum of 3 days and a maximum of 30 days. If you need USPS mail hold for more than 30 days, you must sign up for forwarding service. For permanent move, you must change your address with the USPS.

You can request a USPS change of address online or by filling out the PS Form 3575 acquired from your local Post Office. Please note that when your request is made online there is a $1.05 identity validation fee.